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Van Hattum en Blankevoort; Complexity in Infrastructure Projects

How salinization affects the road design at Zeesluis IJmuiden. My name is Serge van der Veen and I want to tell you something about one of the hundreds of complexity issues we had on Zeetoegang IJmond project, a project I worked on for nearly six years. I think this example illustrates complexity on infrastructure projects very well, because at the start of a project you can’t foretell salinization would affect the road design. These complexity issues rise during the project due to both client and contractor, but there’s no one to blame. They can’t be foreseen by traditional Risk management. How do they occur, what is the impact on the project and how to deal with them?

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